FAQ

Frequently asked questions

How can I contact you regarding an order?


Please contact us via email, you can reach us on shegotswish@outlook.com. We aim to respond to all emails within a 24hr period.




How much is shipping?


The shipping cost is calculated at the end of completing your order. You will see this in your 'cart.'




How do I exchange an item?


We hope that you love our products just as much as we do and that what you have ordered suits and fits perfectly. However if the fit is not right, please email us on shegotswish@outlook.com to organise an exchange. Additional shipping costs will be required to send the package back to us, in which will be upto the customer to pay. Unfortunately we do not offer refunds at this stage, unless of course, the item is faulty. Please keep this in mind before purchasing with us.